FAQ
Questions & answers
Can't find your answer? Reach out on the Contact page.
What is One IA?+
One IA is a single app that gives you access to hundreds of AIs for chatting, coding, creating images and videos, and talking by voice.
Is One IA free?+
Yes. You can create an account and use One IA for free, with no credit card required. A fair daily usage limit applies.
How do I create an account?+
Tap “Get started”, enter your email and a password, then confirm your email. You'll then add your name and birth date once.
Do I need to install anything?+
No. One IA works in your browser on phone, tablet and computer. You can also install it like an app.
How do I install One IA on my phone?+
Open the site on your phone and tap “Install app”. On iPhone, use the Share button, then “Add to Home Screen”.
Which languages does One IA speak?+
One IA understands and answers in most languages, including French, English, Spanish, Arabic, German, Italian and Portuguese.
Why is the app interface in English?+
The interface is in English, but you can write and speak to the AI in your own language and it will reply in it.
How do I start a new conversation?+
Tap the + button at the top of the chat, or “New chat” in the side menu.
What is a temporary chat?+
A temporary chat is a conversation that is never saved. Closing or reloading it erases everything.
How do I rename or delete a conversation?+
Open the side menu, tap the ⋯ next to a conversation and choose rename or delete.
Can I search my old conversations?+
Yes. Your conversations are listed in the side menu, newest first, so you can reopen any of them.
Can I use One IA on several devices?+
Yes. Sign in with the same account and your saved conversations follow you everywhere.
How do I change the theme?+
Go to Settings and choose System, Dark or Light.
How do I open Settings?+
Tap your profile picture or email at the bottom of the side menu.
Can I turn off vibrations?+
Yes. In Settings, switch off Haptic feedback.
Is there a daily limit?+
Yes. Each account has a daily usage limit to keep One IA free and fair. It resets every day at midnight UTC.
What happens when I reach the daily limit?+
You'll see a message asking you to come back tomorrow. Your conversations stay safe.
How do I sign out?+
Open Settings and tap Log out at the bottom.
How do I share a conversation?+
Tap the share button in a conversation to create a public link. Only people with that link can view it.
Where can I get help?+
Read this FAQ, use Settings → Help, or write to us from the Contact page.
Start thinking with One IA.
Free, no credit card. Install it on your phone in two taps.